In The Style Customer Review

Their website ADDED another dress to my order AFTER I paid for it?? Like what type of shady business practices and/or terribly-operated website? I reached out immediately via email and their live chat and received no responses until I reached out AGAIN a couple days later. I was then blamed for not reaching out soon enough (even though I did it immediately) and said nothing could be done to stop the order or let me return the added-on dress without a penalizing fee. It is beyond B.S. that their website literally scammed me by adding piece to my order, customer service blamed me for supposedly not responding soon enough, and then they are making me put in more time/labor to correct THEIR mistake. The "hands are tied" mantra is insufficient. Also -- from other reviews -- it looks like their clothing is trash anyway so I really just wasted THE most time/money on this purchase. Goes to show you should never let influencers (@fashioninflux) influence your purchases. Never buy from here!!

You have to pay postage to return and it looks like they may charge a bunch of random fees. What's the point of returning if you don't get a full refund?